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Frequently Asked Questions
Orders
We currently ship domestically in the United States of America. If interested in overseas orders, please reach out via our contact page.
Preordered running shoes will arrive in January of 2025 at the official shoe release. Preorders will have priority as the first to receive their shoes and gift hat.
We will accept returns and exchanges up to 30 days after delivery of unworn products purchased from our website.
All preorders get a $10 discount and a high-quality Veloci Running hat as a gift!
Shipping within the United States is free for all shoe orders!
Veloci Shoes
We incorporate a 10mm heel drop in our shoes to address Achilles tendon and calf tightness by reducing the tension on the muscles and tendons.
Yes, Veloci shoes have removable insoles that can be replaced with custom orthotics.
Yep, even narrow feet can benefit from our shoe shapes with room for your toes to expand.
The Voyager line is designed to be primarily used on roads, sidewalks, running trails, and soft non-technical surfaces.
Veloci shoes have unisex sizing.
Use a soft cloth dampened with water and mild soap or detergent to remove any dirt. Air dry in an area not in direct sunlight. Do not machine wash or dry.
You can contact us through our contact page! We will be happy to assist you.
Veloci shoes follow a unisex design. Refer to men’s and women’s collections to find respective sizing information.